Solar Plus

Privacy Policy

Solar Plus Marketing Enterprise

Effective date: 26 July 2026

Website: https://solarplus.com.my

1. Who we are

Solar Plus Marketing Enterprise (“Solar Plus”, “we”, “us”, or “our”) operates solarplus.com.my, a solar knowledge hub for homeowners and businesses in Malaysia. This site provides educational content on rooftop solar, Solar ATAP, and related topics. Solar Plus does not sell products, does not collect leads for installers, and does not share visitor information with any solar installer or third-party sales party.

For any questions about this policy or your data, contact us at admin@solarplus.com.my.

2. What data we collect

We keep data collection to what is necessary to run the site and respond to enquiries.

  • Contact form submissions: name, email address, subject, and message, submitted voluntarily through our contact form when you reach out to us.
  • Analytics data: pages visited, time on site, device and browser type, and approximate location (city or region level), collected automatically through analytics and tag management tools.
  • Security data: when you submit the contact form, a spam-prevention tool processes limited technical data (such as your IP address and browser interactions) to help distinguish human visitors from automated bots.

We do not collect financial information, government identification numbers, utility account details, or property information through this website.

3. Cookies and similar technologies

Our website may use cookies and similar technologies for purposes such as:

  • Analytics and site behaviour tools, to understand how visitors use the site and to improve content and navigation.
  • Tag management tools, to manage the analytics and tracking scripts on the site.
  • Spam and abuse prevention tools, to protect our contact form from automated submissions.

These tools may change over time as we adopt new services (for example, analytics or heatmap providers). Any such tool used on this site operates under its own provider’s privacy policy, and processes data only to the extent needed for the purpose above.

You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the site function, such as form submission.

4. How we use your data

  • To respond to enquiries submitted through the contact form.
  • To understand how visitors use the site, so we can improve content and navigation.
  • To protect the site from spam and abuse.

We do not use your data for automated decision-making, profiling, or targeted advertising.

5. Who we share your data with

We do not sell, rent, or share your personal data with solar installers, marketing partners, or any third party for their own marketing purposes.

Limited data is processed by trusted third-party service providers, solely to operate the website. These may include analytics, tag management, spam-prevention, web hosting, and email delivery providers. Each provider processes data under its own privacy policy, and only for the purpose of delivering that specific service to us.

6. How long we retain your data

Contact form submissions are retained only as long as needed to respond to your enquiry and for a reasonable period afterward for record-keeping, after which they are deleted. Analytics data is retained according to the relevant tool’s standard retention settings.

7. Your rights

Where applicable under Malaysian law, including the Personal Data Protection Act 2010 (PDPA), you may request access to, correction of, or deletion of the personal data we hold about you, and may withdraw consent where processing is based on consent. To exercise these rights, contact us at admin@solarplus.com.my and we will respond within a reasonable timeframe.

8. Data security

We take reasonable technical and organisational measures to protect the personal data we hold from loss, misuse, or unauthorised access. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children’s privacy

This website is not directed at children, and we do not knowingly collect personal data from children.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The effective date at the top of this page will be updated when changes are made.

11. Contact us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Solar Plus Marketing Enterprise

Email: admin@solarplus.com.my